Privacy Policy

DocPlace Corporation (“we”, “us”, or “our”) respects your privacy and is committed to protecting the personal and organizational data you entrust to us. This Privacy Policy outlines how we collect, share, and protect your data when you use our websites, applications, and services. By accessing or using DocPlace, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Information You Provide

• Personal data (e.g., name, email, company)
• Login and account credentials
• Uploaded files/content, comments, and feedback
• Workspace configurations and telemetry
• Customer support communications and feedback

b. Automatically Collected Information

• Log data (timestamps, service type)
• Device information (OS, browser type)
• Usage analytics (feature use, performance)

c. In‐App Data Processing

• User actions and queries made to document AI
• Auto‐indexing of files and metadata generated by AI
• Workforce and system performance metrics

2. How We Use Your Information

• To provide and improve our document management services
• To send administrative and marketing communications
• To personalize your experience and recommend features
• To maintain security and prevent fraud

3. Sharing and Disclosure

• We do not sell your data to third parties.
• We share data only with service providers (e.g., hosting, analytics) under strict confidentiality.
• We may disclose data if required by law or to protect rights and safety.

4. AI and Model Privacy

We ensure that any data used to train or refine our AI models is processed in de‐identified or aggregated form. No personally identifiable information is retained post‐training.

5. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined, comply with legal obligations, and resolve disputes.

6. Data Security

We employ industry‐standard security measures, including encryption in transit and at rest, strict access controls, and regular audits to safeguard your data.

7. International Data Transfers

Your data may be transferred and stored outside your jurisdiction for processing. We maintain appropriate safeguards to ensure data protection.

8. Your Rights

You may access, correct, delete, or export your personal data by contacting us at privacy@docplace.io. You can also object to or restrict certain processing of your data.

9. Changes to This Policy

We may update this policy from time to time. The “Effective Date” above will reflect when changes take effect. Continued use of our services after changes implies your acceptance.

10. Contact Us

If you have questions or concerns, please contact:

DocPlace Corporation
45 West 45th Street, 16th Floor
New York, NY 10036
privacy@docplace.io